Introduction
MarsShop ("we," "our," "us") respects your privacy. This policy explains what information we collect across our products, including MarsGlasses and MarsRings, our companion app, and our website, how we use it, and the choices you have.
Information We Collect
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Account information: name, email, and password when you register.
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Device data: pairing status, firmware version, and settings synced via Bluetooth.
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Media: photos and videos captured through MarsGlasses, stored locally or synced to the app if you choose.
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Health and biometric data: heart rate, blood oxygen, HRV, stress, sleep, and activity data collected via MarsRings’ sensors.
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Voice and translation data: audio processed for MarsGlasses' translation and voice assistant features, used only to deliver that function.
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Usage data: how you interact with our app and devices, used to improve performance.
How We Use Your Information
We use collected data to operate and improve our products, deliver features like translation, voice assistance, and health tracking, personalize your experience, and communicate updates, offers, or support responses. Health data is used solely to provide tracking and insights, never for advertising.
Data Sharing
We do not sell your personal or health data. We may share limited data with trusted service providers (e.g., cloud hosting, translation processing) solely to operate our services, and only as required by law.
Data Storage & Security
We apply reasonable technical and organizational safeguards to protect your data. Health, voice, and media data are treated as sensitive information, with access limited to what's necessary to deliver our services.
Your Choices
You can review, update, export, or delete your account and device data at any time through app settings, disable specific permissions (camera, microphone, health tracking) via your device settings, and request full account deletion by contacting support.
Health Disclaimer
MarsRings are designed for general wellness tracking and are not a medical device. It does not diagnose, treat, or replace advice from a healthcare professional.
Children's Privacy
MarsShop products are not intended for children, and we do not knowingly collect data from minors.
Changes to This Policy
We may update this policy periodically. Continued use of MarsShop products or services after changes means you accept the revised policy.
Contact Us
Questions about this policy can be directed to our support team through the Contact Us page.